Terms and Conditions
Lekobe Adventures and Safaris Website
Last updated: March 2025
Welcome to Lekobe Adventures and Safaris. By accessing or using our website and booking any of our services, you agree to the following Terms and Conditions. These terms govern the relationship between Lekobe Adventures and Safaris (“we”, “our”, “us”) and you (“client”, “you”, “your”). Please read them carefully before proceeding.
1. General Information
Lekobe Adventures and Safaris is a registered travel and tour company offering adventure travel, safaris, excursions, and related travel services. These Terms & Conditions apply to all services offered via our website and during the course of our operations.
2. Booking and Payment
- Booking Confirmation: All bookings must be confirmed in writing (via email or booking form). A deposit or full payment may be required to secure your reservation.
- Payment Terms: A non-refundable deposit of 30% is required upon booking. The balance is due no later than 30 days before the trip. For last-minute bookings (within 30 days of departure), full payment is required immediately.
- Accepted Payment Methods: Bank transfer, mobile money, or any secure online payment method specified on our website.
- Currency: All prices are quoted in USD, unless otherwise stated.
3. Cancellation and Refund Policy
- Client Cancellation:
- 31+ days before departure: 70% refund (deposit non-refundable)
- 15–30 days before departure: 50% refund
- 0–14 days before departure: No refund
- No-shows or failure to arrive on time for the trip: No refund
- Company Cancellations: In rare cases where Lekobe Adventures and Safaris must cancel a tour (e.g. due to safety, weather, or operational reasons), clients will receive a full refund or option to reschedule.
- Force Majeure: We are not liable for cancellations due to unforeseen circumstances beyond our control (natural disasters, civil unrest, pandemics, government restrictions, etc.).
4. Changes to Itinerary
- We strive to follow the planned itinerary but reserve the right to make changes due to unforeseen events, availability, weather conditions, or safety concerns.
- Any significant changes will be communicated promptly, and equivalent alternatives will be offered whenever possible.
5. Client Responsibilities
- Travel Documents: Clients are responsible for obtaining valid passports, visas, travel insurance, and other necessary documents.
- Health and Fitness: Clients must ensure they are in good health and capable of participating in the booked activities. Any health concerns must be disclosed in advance.
- Conduct: We reserve the right to remove any client who behaves in a disruptive or unsafe manner, without refund.
6. Travel Insurance
All clients are strongly advised to purchase comprehensive travel insurance that covers:
- Trip cancellation
- Medical expenses
- Personal accident
- Lost luggage
- Emergency evacuation
Lekobe Adventures and Safaris is not responsible for any losses due to lack of insurance.
7. Liability and Disclaimer
- While we take all reasonable precautions to ensure safety and comfort, participation in our tours is at the client’s own risk.
- Lekobe Adventures and Safaris shall not be held liable for any loss, injury, death, accident, delay, or damage arising from the services we provide or those arranged on your behalf (including third-party service providers such as airlines, hotels, etc.).
- We are not responsible for any personal items lost, stolen, or damaged during the tour.
8. Use of Website
- Content Accuracy: We make every effort to ensure our website content is accurate and up-to-date. However, we do not guarantee the completeness or reliability of all information.
- Intellectual Property: All content on this site, including logos, text, images, and videos, are property of Lekobe Adventures and Safaris and may not be reproduced without written permission.
9. Privacy Policy
We respect your privacy. Any personal information collected through our website will be handled in accordance with our Privacy Policy and will not be shared with third parties without your consent, except as required to deliver our services.
10. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Republic of Tanzania. Any disputes arising shall be settled under Tanzanian jurisdiction.
11. Amendments
Lekobe Adventures and Safaris reserves the right to update these Terms & Conditions at any time. Clients are encouraged to review them periodically. Continued use of our website or services implies acceptance of any changes.
12. Contact Information
For any questions or clarifications, please contact us at:
Lekobe Adventures and Safaris
📧 Email: info@lekobeadventures.com
📞 Phone: +255676681293
📍 Address: Victoria Street,Vuga Road ,Stonetown Zanzibar